Thank you for shopping with ABYSS.
Once your payment has been successfully confirmed, your order will be processed and shipped as soon as possible. We are committed to delivering your order promptly and securely.
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Processing Time
In stock items will be shipped within 1–3 business days after payment has been confirmed (excluding weekends and public holidays).
Pre order items require approximately 20-30 business days (excluding public holidays).
During peak seasons, promotional events, or due to circumstances beyond our control, processing times may be slightly delayed. We appreciate your patience and understanding.
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Shipping Within Taiwan
We offer convenience store pickup and home delivery services throughout Taiwan. Available shipping methods will be displayed during checkout.
Delivery within Taiwan’s main island generally takes 1–3 business days.
We also ship to Taiwan’s offshore islands, including Penghu, Kinmen, Matsu, and other outlying islands.
Delivery to offshore islands may take longer due to ferry schedules, flight availability, weather conditions, or courier operations.
If additional shipping charges apply to offshore island deliveries, they will be displayed during checkout or communicated by our customer service team.
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Shipping to the United States
Orders shipped to the United States will be delivered via USPS (United States Postal Service), SF Express, or another shipping carrier selected by ABYSS based on the destination and operational requirements.
Delivery times may vary depending on the shipping carrier and destination.
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International Shipping
We offer international shipping to selected countries and regions.
Shipping methods and delivery times vary depending on the destination, customs clearance procedures, and the selected courier service.
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Shipping Fees
Shipping fees are calculated automatically at checkout based on the destination, shipping method, and order weight.
Free shipping promotions, if available, will be subject to the terms announced by ABYSS.
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Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the recipient.
ABYSS is not responsible for customs clearance delays or any additional charges imposed by customs authorities.
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Shipping Information
Please ensure that your shipping address, contact number, and recipient’s name are accurate before placing your order.
If an order is returned due to an incorrect address, an unsuccessful delivery attempt, refusal of delivery, or other customer related reasons, any additional shipping costs for reshipment will be the customer’s responsibility.
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Order Tracking
Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address provided with your order.
Registered members may also log in to their account to view the latest order status.
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Contact Us
If you have any questions regarding shipping, please feel free to contact our customer service team.
Thank you for choosing ABYSS.
